Store Policy

Privacy Policy

Last updated: June 13, 2026

LumaDerm respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our store, place an order, contact us, or interact with our website.

Information we collect

We may collect your name, email address, shipping address, billing address, phone number, order details, payment confirmation information, device information, and any message you send through our contact form.

How we use your information

• To process, fulfill, and ship your order.
• To send order confirmations, shipping updates, and customer support replies.
• To prevent fraud, protect our store, and improve the shopping experience.
• To send marketing messages only when you choose to receive them.

Payments

Payments are processed securely through Shopify and its payment providers. We do not store your full card number on our website.

Cookies and analytics

Our store may use cookies and similar technologies to keep your cart working, remember preferences, measure website performance, and help with marketing. You can adjust cookie settings in your browser.

Sharing information

We only share information with service providers needed to operate the store, such as Shopify, payment processors, shipping carriers, email tools, analytics providers, and fraud-prevention services.

Your choices

You may contact us to request access, correction, or deletion of your personal information where required by law. You can unsubscribe from promotional emails at any time.

Contact

For privacy questions, please contact us through our contact page.